Service Please, by The Conduit & Design Hotels: Veronica Reed, Co-Founder Carlota Hotel

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Welcome to The Conduit’s podcast series, Service Please. This series will be focusing on ethical and sustainable hospitality, engaging with a diverse range of industry experts and a variety of individuals across different sectors, disciplines, roles and levels. From supply chains to sourcing, waste management to wellbeing and welfare – what problems need tackling and what does the future of hospitality look like?As part of our series The Conduit has teamed up with the brilliant Design Hotels on a series spotlighting some amazing individuals who have created incredible, responsible places to stay around the world. For 30 years Design Hotels has been at the forefront of a movement in travel, by curating a global collection of independent, design-driven hotels that function as social hubs and spaces for purposeful experiences, connection and curiosity.In this episode we are joined by Veronica Reed, the co-founder and architect behind Carlota hotel in the UNESCO-protected old town of Quito, Ecuador.Set inside the house where Veronica’s partner was born, Carlota became Ecuador’s first certified B Corporation hotel in October 2019.

Service Please, by The Conduit & Design Hotels: Daniel Lauber, Founder of Cervo Mountain Resort

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Welcome to The Conduit’s podcast series, Service Please. This series will be focusing on ethical and sustainable hospitality, engaging with a diverse range of industry experts and a variety of individuals across different sectors, disciplines, roles and levels. From supply chains to sourcing, waste management to wellbeing and welfare – what problems need tackling and what does the future of hospitality look like?As part of our series The Conduit has teamed up with the brilliant Design Hotels on a series spotlighting some amazing individuals who have created incredible, responsible places to stay around the world. For 30 years Design Hotels has been at the forefront of a movement in travel, by curating a global collection of independent, design-driven hotels that function as social hubs and spaces for purposeful experiences, connection and curiosity.In this episode we are joined by Daniel Lauber, the creator of Cervo Mountain Resort in Zermatt, Switzerland. In a recent renovation, the hotel made adjustments to drastically lower its carbon footprint. Thanks to these efforts, a commitment to the local, and a dedication to “a mindful awareness of life,” the hotel was recently awarded Ibex Fairstay platinum certification.

Service Please, by The Conduit & Design Hotels: Christiane Wassman, Founder of Rastrello

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Welcome to The Conduit’s podcast series, Service Please. This series will be focusing on ethical and sustainable hospitality, engaging with a diverse range of industry experts and a variety of individuals across different sectors, disciplines, roles and levels. From supply chains to sourcing, waste management to wellbeing and welfare – what problems need tackling and what does the future of hospitality look like?As part of our series The Conduit has teamed up with the brilliant Design Hotels on a series spotlighting some amazing individuals who have created incredible, responsible places to stay around the world. For 30 years Design Hotels has been at the forefront of a movement in travel, by curating a global collection of independent, design-driven hotels that function as social hubs and spaces for purposeful experiences, connection and curiosity. In this episode we are joined by Christiane Wassmann, the creator of the intimate Rastrello in Umbria, an eight-room hotel that embodies the organic sensibilities of the Italian countryside. Housed in a former palazzo, the hotel is set among gardens that feed the farm-to-table restaurant and olive groves that produce award-winning olive oil.

Service Please, by The Conduit & Design Hotels: Paul Salmon, Founder of Rockhouse Hotel

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As part of our series, Service Please, The Conduit has teamed up with the brilliant Design Hotels on a four-part series spotlighting some amazing individuals who have created incredible, responsible places to stay around the world. For a quarter of a century Design Hotels has been at the forefront of a movement in travel, by curating a global collection of independent, design-driven hotels that function as social hubs and spaces for purposeful experiences, connection and curiosity.In this episode we are joined by Paul Salmon, Chairman of the beautiful Rockhouse Hotel in Negril, Jamaica, and the Rockhouse Foundation. Financed by the hotel and Paul’s other ventures, the Rockhouse Foundation has invested more than $6 million in building, renovating, and expanding 6 public schools in Negril since it was established in 2004.

Service Please with Ellie Besley-Gould, Head of Purpose at Hawksmoor

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Welcome to The Conduit’s podcast series, Service Please. This series will be focusing on ethical and sustainable hospitality, engaging with a diverse range of industry experts and a variety of individuals across different sectors, disciplines, roles and levels. From supply chains to sourcing, waste management to wellbeing and welfare – what problems need tackling and what does the future of hospitality look like?In this episode, we are joined by Ellie Besley-Gould. Ellie leads ‘purpose’ at Hawksmoor, which includes the strategic planning and delivery of sustainability. In 2021 they became the world’s first carbon neutral steak restaurant group, and have a commitment to ensuring sourcing the best produce they can get hold of. Prior to working at Hawksmoor, Ellie led climate change at various NGOs for over a decade and continues to chair the board at addiction charity Foundation for Change. With her own company, The Greenish, Ellie also consults with a wide range of hospitality businesses supporting them to become greener.

Service Please with Robin Sheppard, Founder of Bespoke Hotels

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Welcome to The Conduit’s podcast series, Service Please. This series will be focusing on ethical and sustainable hospitality, engaging with a diverse range of industry experts and a variety of individuals across different sectors, disciplines, roles and levels. From supply chains to sourcing, waste management to wellbeing and welfare – what problems need tackling and what does the future of hospitality look like?In this episode, we are joined by Robin Sheppard. Robin has been an hotelier for over 40 years, winning multiple awards and significant recognition for his work in the industry.  In 2000 Robin co-founded Bespoke Hotels which has grown into the UK’s largest independent hotel group with over 200 properties. He has already won the Hotel Catey and then the Oxford Brookes award for Outstanding Contribution to the Hospitality Industry and most recently he won the AA Lifetime Achievement Award to the Industry. He is also the Government’s Hospitality Sector Champion for Disabled People.

Service Please with Chantelle Nicholson, Chef and Owner of Apricity

Welcome to The Conduit’s podcast series, Service Please. This series will be focusing on ethical and sustainable hospitality, engaging with a diverse range of industry experts and a variety of individuals across different sectors, disciplines, roles and levels. From supply chains to sourcing, waste management to wellbeing and welfare – what problems need tackling and what does the future of hospitality look like?In this episode we are joined by Chantelle Nicholson. Chantelle is a multi-award winning chef, owner of Apricity Restaurant in Mayfair and former chef-owner of now-closed and much-loved Covent Garden restaurant Tredwells, which under Chantelle’s leadership was the recipient of a green Michelin star in 2021 for its commitment to sustainability.