1. NAME AND PROPRIETOR
1.1 The company shall be called “The Conduit” and shall operate and trade under that name.
1.2 The proprietor of The Conduit is Conduit Club Limited – Company No: 12976435– (“Proprietor”).
The Conduit shall be located at 6 Langley Street, Covent Garden WC2H 9JA.
The Conduit’s purpose is to support our community to achieve our vision of a just, prosperous and sustainable world whilst also ensuring we ourselves are an industry leader in sustainable and ethical hospitality.
4.1 The Conduit has several membership categories with varying Membership Fees and Membership Benefits.
4.2 Membership is a 1 year commitment, unless specified otherwise.
4.3 Conduit Membership is the standard membership category open to anyone who is able to demonstrate an active interest and engagement in social impact work.
4.4 Not-for-profit membership is a category for Members who either: work for a not-for-profit, are a public sector worker, work for a Community Interest Company (CIC), or work for a social enterprise which pays in line with the public sector.
4.5 Out of Town Membership is a category for Members whose primary address is 50 miles or more from The Conduit. Out of Town Members have access to The Conduit for up to 24 days in their Membership calendar year. If a Member would like to visit The Conduit more frequently, their Out of Town Membership would be cancelled and they would need to sign up as a regular Member, for a full year period.
4.6 Lifetime Membership is a category for Members who pay for a non-transferable Membership to last thirty (30) years upfront. During this period, they will receive annual benefits as outlined in their lifetime Membership documents. The Conduit reserves the same discretionary rights to terminate Membership under clause 9.
4.7 Student Membership is a category for Members who are in full-time education, with a minimum of 6 months remaining until they complete their studies. Student Members are therefore eligible for this Membership level for 6 months after they have graduated, at which point they would need to sign up as a regular Member, for a full year period.
4.8 Digital Membership is a category for Members who only have access to The Conduit’s online content via the Members Portal. If a Member would like to have access to full regular Membership Benefits, they would need to cancel their Digital Membership at the end of their membership week or month, and upgrade to a regular Membership, for a full year period.
5.1 The Conduit has the right to determine the maximum number of Members at any point in time.
5.2 Members are entitled to bring 3 guests with them into The Conduit at any one time. On occasions when a Member has booked a table or meeting room, they can bring as many people as their booking allows. Guests of Members are not permitted to be in The Conduit without the Member present.
5.3 Any of the following persons may apply or be nominated for Membership: (i) individuals who are 18 years of age or older or (ii) a corporate body or partner.
5.4 All applications for Membership shall be submitted on the Membership Application Form.
5.5 The Conduit, through the Membership Committee, shall be responsible for considering and approving any application or nomination for Membership. The Membership Committee’s decisions regarding applications or nominations for Membership shall be final.
5.6 The Conduit requires that each Membership Application Form submitted shall provide full and honest disclosure about the person applying or nominated for Membership. Where The Conduit subsequently determines any application or nomination for Membership has been approved due to misrepresentation and/or the withholding of pertinent information, The Conduit may, upon written notice to the relevant Member: (i) decide not to approve their registration as a Member or (ii) revoke their Membership, as appropriate.
5.7 The Conduit’s Membership team shall notify successful applicants or nominees in writing that their application for Membership has been successful and invite them to register as a Member.
5.8 The Conduit shall not be required to give any reasons to an applicant in the event of their application for Membership being unsuccessful.
6. MEMBERSHIP TERMS AND CONDITIONS
6.1 All admissions to the Membership are subject to a Member confirming their acceptance and continued compliance with these Terms and Conditions.
6.2 Whilst at The Conduit, a Member shall be required to comply with The Conduit’s Community Values and House Rules at all times. This includes conduct inside or outside The Conduit premises, which, in the opinion of the Membership Committee, or a Conduit manager or team member might be detrimental to the character or interests of The Conduit or render them unfit to associate with Members.
6.3 Without affecting obligations under the Community Values and House Roles, the following behaviours or offences will lead to expulsion of a Member from The Conduit’s premises and may lead to suspension or termination of membership: violent, absusive or intimidating conduct; discrimination, harassment or bullying on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability towards a Member, guest or Conduit staff; rudeness or bad language towards a Member, guest or Conduit staff; any action likely to prejudice the Club’s premises licence; serious insubordination under the influence of alcohol; deliberate or reckless damage to Club property; using or possessing illegal drugs; or any action, within or outside the Club, likely to cause a disturbance to residents in neighbouring properties.
6.4 You agree that you will comply with all applicable laws, rules and regulations, and that you will not use the Member’s Portal or App or otherwise communicate with any Member, guest or Conduit staff:
- 6.4.1 for any unlawful purpose;
- 6.4.2 to impersonate (or attempt to impersonate) any person or entity, whether actual or fictitious, including any employee or representative of The Conduit;
- 6.4.3 to transmit (a) any content or information that is unlawful, fraudulent, libellous, defamatory, or otherwise objectionable, or infringes The Conduit or any third party’s intellectual property or other rights; (b) any non-public information about companies or individuals without authorization; or (c) any advertisements, solicitations, chain letters, pyramid schemes, surveys, contests, investment opportunities or other unsolicited commercial communication;
- 6.4.4 to transmit, or provide links to, any material that could be considered harmful, obscene, pornographic, sexually explicit, indecent, lewd, violent, abusive, profane, insulting, threatening, harassing, hateful or otherwise objectionable, includes the image or likeness of individuals under 18 years of age, or contains any personal contact information or other personal information identifying any third party;
- 6.4.5 to transmit, or provide links to, any material that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, ethnicity, sexual orientation, gender, age, or disability;
- 6.4.6 to harvest or collect information about Member’s Portal or App users.
6.5 The Conduit emphasises that each Membership Category may be subject to additional or special terms beyond the provisions of these Terms and Conditions (“Membership Category Terms”). The Conduit will notify the Member of the Membership Category Terms which apply to their Membership Category as part of the Membership application or nomination process.
7. MEMBERSHIP FEES
7.1 The Conduit shall determine the Membership Fees periodically at its sole discretion. Members will be notified of any increase to the Membership Fees before renewal of their Membership under clause 9.
7.2 All Membership Fees are to be paid in advance (either annually, quarterly or monthly, as indicated in the Membership Category Terms applicable to the Member) on a date determined by the Membership Committee.
7.3 A Member acknowledges that their Membership shall only be confirmed by The Conduit on receipt of the portion of Membership Fees payable in advance upon becoming a Member (either annually or quarterly, as indicated in the Membership Category Terms applicable to the Member).
7.4 A Member’s continued Membership is subject to payment of their Membership Fees in full and on time.
7.5 A Member may pay their Membership Fees to The Conduit by direct debit. The Conduit does not accept the payment of Membership Fees in cash.
8. MEMBERSHIP CARDS
8.1 Upon admission to The Conduit, a regular Member will be provided with a digital card via the Conduit App. This is not applicable to Digital Members.
8.2 Where a Member loses their membership card, the Member should contact The Conduit (via the Membership team) for a replacement. A replacement card will then be issued. If a Member loses their card more than twice, any subsequent replacement Membership cards will be subject to payment of a £10 administration fee.
8.3 A Member acknowledges that their Membership is not transferrable or assignable, unless The Conduit agrees otherwise in writing. In addition, a Member providing their Membership card to non-Members to gain access to The Conduit will be subject to disciplinary action, including possible termination of their Membership.
8.4 Upon termination or expiry of their Membership, a Member must return their Membership card to The Conduit (via the Membership team).
9. MEMBERSHIP TERM, RENEWAL AND CANCELLATION
9.1 A regular Member’s initial Membership term shall be twelve months from the date The Conduit approves their registration as a Member (“Membership Registration Date”). A weekly Digital Member’s Membership term shall be one week from the date The Conduit approves their registration as a member. A monthly Digital Member’s Membership term shall be one month from the date The Conduit approves their registration as a member.
9.2 Subject to the remaining provisions of this clause 9, a regular Member will have their Membership automatically renewed for a further year on each anniversary of their Membership Registration Date. A weekly Digital Member will have their Membership automatically renewed for a further week at the end of each week since their Membership Registration Date. A monthly Digital Member will have their Membership automatically renewed for a further month at the end of each month since their Membership Registration Date.
9.3 Where a regular Member does not wish to renew their Membership, the Member must notify The Conduit (via the membership team) in writing of their wish not to renew one month prior to their Membership Registration Date. Where a Digital Member does not wish to renew their Membership, the Member must notify The Conduit (via the membership team) in writing of their wish not to renew four days prior to the end of the week or month since Membership Registration Date.
9.4 Where The Conduit has not received notification from the Member that they do not wish to renew their Membership within the above timeframe, The Conduit shall automatically renew their Membership, subject to the provisions of clause 9.5.
9.5 Notwithstanding a Member’s wish to renew their Membership, The Conduit (via the membership team) may in its sole discretion decide:
- 9.5.1 not to renew any Membership, irrespective of whether the relevant Member is in breach of these Terms and Conditions or not; or
- 9.5.2 to propose a change in the Membership Category of the Member.
9.6 Where a regular Member wishes to cancel their Membership mid-year, The Conduit may terminate the Membership but the Member will still be liable for payment of the Membership Fees in full for the remainder of the year, unless The Conduit agrees otherwise in writing.
9.7 Member joining fees are non-refundable.
9.8 Where a regular Member wishes to renew their Membership after having cancelled their Membership, the standard joining fee will apply.
10. EXPULSION OR SUSPENSION
10.1 Where a Member is more than one payment in arrears on their Membership Fees, The Conduit may terminate their Membership upon 14 days’ written notice.
10.2 Where a Member is in breach of these Terms and Conditions, The Conduit may, by decision of the Membership Committee, expel or suspend a Member from the Membership, provided that the Member has been given the opportunity to put their case to the Membership Committee in writing or at a face-to-face meeting (such format being at the Membership Committee’s discretion).
11.1 In the case of Maternity or Paternity Leave, a member may request a sabattical for up to six months by written request (with a suspension of Membership Fees). A member may still use The Conduit during this period and benefit from full member benefits.
11.2 The Membership Committee retains sole discretion over whether to grant a Member a sabbatical from their Membership. However, in any event, a Member may only be granted a sabbatical once every five years, unless there are exceptional circumstances.
12. MEMBERSHIP CATEGORY CHANGE
12.1 A Member by written notice to The Conduit (through the Membership team) may request a change in their Membership Category. The Conduit (through the Membership team) shall at its sole discretion decide whether to approve or decline the request.
12.2 Where a Member has their Membership Category altered, the Membership Fees for the remainder of the current Membership year shall be paid in full, then revised with the Membership Benefits for future Membership years to match the new Membership Category.
13.1 The Proprietor retains control and responsibility for the conduct and operation of The Conduit.
13.2 The Proprietor shall make all decisions on all matters apart from those specifically delegated to the Membership Committee or the Membership Team.
13.3 The Proprietor at its discretion may delegate such responsibilities and powers to committees within The Conduit as they deem appropriate.
14. MEMBERSHP COMMITTEE
14.1 The Proprietor shall appoint the Membership Committee annually, which shall be constituted of at least three members of The Conduit’s management or personnel.
14.2 No Members shall be entitled to be appointed to the Membership Committee.
14.3 Decisions of the Membership Committee shall be made on a majority basis.
14.4 The Membership Committee shall meet as often as the business of The Conduit may require.
14.5 All resolutions of the Membership Committee shall be subject to and may be vetoed by the Proprietor. The Proprietor’s decision in all matters is final.
15.1 Nothing in these Terms and Conditions limits or excludes The Conduit’s liability for death or personal injury caused by The Conduit’s negligence or any other liability which cannot be limited or excluded by applicable law.
15.2 Except as set out above in this clause 15, The Conduit’s liability to a Member arising or in connection to a Membership or use of The Conduit in contract, tort or otherwise shall not exceed the sum of the annual Membership Fees paid by the Member.
15.3 A Member acknowledges they are responsible for their personal property and belongings whilst at The Conduit (and the personal property and belongings of their guests). The Conduit shall not be responsible for any loss or damage howsoever caused to a Member’s (or their guests’) personal property or belongings whilst at The Conduit.
The Conduit may amend these Terms and Conditions or the Community Values or House Rules at any time upon 30 days’ written notice to the Members at its absolute discretion.
Any dispute as to the interpretation of these Terms and Conditions shall be referred to the Proprietor, whose decision shall be final.
18. DATA PRIVACY
19. ENTIRE AGREEMENT
These Terms and Conditions (and the documents referred to within them) constitute the entire agreement between The Conduit and the Member in relation to its subject matter, and supersedes and extinguishes all previous agreements, representations and understandings between The Conduit and the Member, whether written or oral, relating to its subject matter.
If any provision or part-provision of these Terms and Conditions are or become unenforceable, it shall be deemed modified (or, if not possible, deleted) to the minimum extent necessary to make it enforceable, which shall not affect the enforceability of the rest of these Terms and Conditions.
21.1 Any notice given to a party under or in connection with these Terms and Conditions shall be in writing and shall be:
- 21.1.2 delivered by hand or by pre-paid first-class post or other next working day delivery service to The Conduit at the address state above or to the Member at the address stated in their Membership Application Form (as may be updated on notice to The Conduit from time to time); or
- 21.1.2 sent by email to The Conduit at [firstname.lastname@example.org] or to the Member to the email address specified in their Membership Application Form (as may be updated on notice to The Conduit from time to time).
21.2 Any notice shall be deemed to have been received:
- 21.2.1 if delivered by hand, on signature of a delivery receipt;
- 21.2.2 if sent by pre-paid first-class post or other next working day delivery service, at the time recorded by the delivery service; and
- 21.2.3 if sent by email, at the time of transmission.
21.3 This clause 22 does not apply to the service of any proceedings or other documents in any legal action or any method of dispute resolution.
22. GOVERNING LAW
22.1 These Terms and Conditions, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with their subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
22.2 The Conduit and a Member each agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) relating to these Terms and Conditions or their subject matter or formation.
23.1 The following definitions shall apply in these Terms and Conditions:
||The Conduit’s community values with which a Member is to comply whilst at The Conduit to safeguard the use and enjoyment of The Conduit by its Members and their guests.
||The Conduit’s house rules with which a Member and their guests are to comply whilst at The Conduit to safeguard the use and enjoyment of The Conduit by its Members and their guests.
||a Member of The Conduit.
||being a Member.
|“Membership Application Form/Membership Nomination Form:”
||the forms used to apply or nominate an individual to join The Conduit
||the Membership benefits which apply to a Member in relation to their Membership Category.
||the category of Membership a Member holds.
||the Membership Committee appointed by the Proprietor to manage Membership matters relating to The Conduit.
||the Membership Fees payable by a Member for their Membership with such Membership Fees reflecting the Membership Category of the Member.