The Conduit – Member FAQs

Your Membership & Community

Memberships are 12-month contracts.

Conduit Membership – £1,500 per year (monthly payment plan also available)

Not-for-profit Membership – £1,250 per year (monthly payment plan also available)

(Out-of-town memberships are available for those who live and work outside of the M25)

Members are not entitled to freeze, pause or temporarily suspend their Membership at any time during the Membership Term, except when for parental leave, where a written request can be submitted for a sabbatical by contacting the Membership Team.  

Our Community Groups bring members together around The Conduit’s Solutions Agenda pillars: 

  • Regenerating Climate and Nature 
  • AI for Good 
  • Inclusive Economies 
  • The Future of Impact Leadership 
  • Health and Food Futures 
  • Reimagining Democracy and Justice 

By design, these themes are broad, so everyone can find their space to learn, collaborate and create meaningful change.

Each group has a regular, allocated time on Mondays or Fridays

As many as you would like and have time to contribute to!

Visiting The Conduit & Member Spaces

Ubuntu Lounge (3rd floor):
Monday–Friday, 08:00–16:30

Nobel Lounge (2nd floor):
Monday & Friday, 08:00–16:30

Pergola (5th floor) – Members-only mornings:
Monday – Friday, 08:00–11:30

Saturday
There is no table service in the Members’ Lounges. Full table service is available in Birchwood and Nettle.

The Club is intended to operate as a community, networking and collaboration space and is not provided or intended to be used as a dedicated co-working facility. Please see The Conduit Terms & Conditions for more details.

Birchwood: No laptops

1st Floor: No laptops

2nd Floor Lounge:
Monday & Friday, 08:00–16:30 – laptops permitted

3rd Floor Lounge:
Monday–Friday, 08:00–16:30 – laptops permitted

4th Floor: No member access – private offices.

5th Floor:
Monday–Friday:

08:00–11:30 – laptops permitted
11:30–Close – no laptops permitted
Weekends – no laptops permitted

Birchwood: Breakfast, lunch and dinner meetings during restaurant hours

1st Floor: No meeting space

2nd Floor: Monday & Friday, 08:00–16:30 – meetings permitted

3rd Floor: Monday–Friday, 08:00–16:30 – meetings permitted

4th Floor: No member access – private offices

5th Floor:
Monday–Friday, 08:00–11:30 – meetings permitted
11:30–close – Lunch and dinner meetings during restaurant service hours
Weekends – Lunch and dinner meetings during restaurant service hours

Birchwood: Short, quiet phone calls permitted. Speakerphone and online/video calls are not permitted.

1st Floor: No calls.

2nd Floor: Monday & Friday, 08:00–16:30 – phone calls permitted. Speakerphone and online/video calls are not permitted.

3rd Floor: Monday–Friday, 08:00–16:30 – phone calls permitted. Speakerphone and online/video calls are not permitted. Please use the dedicated 3rd-floor booths for online/ video calls (booking available through the Member App)

4th Floor: No member access – private offices

5th Floor: Short, quiet phone calls permitted during Member hours in the morning. Speakerphone and online/video calls are not permitted.

Yes, but virtual meetings must take place within the dedicated 3rd-floor phone booths, bookable through the Member App.

Online/video meetings are not permitted within communal spaces.

You can book a phone booth directly through the Members App. Go to My Club > Book a Phone Booth and select your preferred time.

You can book a phone booth for 15, 30, 45 or 60 minutes. To ensure fair access for all members, we kindly ask that you do not make back-to-back bookings.

You can request a meeting room directly through the Members App. Go to My Club > Book a Room and complete the request form. Once submitted, a member of the Events Team will be in touch to assist with your booking.

Alternatively, contact Reception at reception@theconduit.com.

Guest Policy

Members may bring up to two guests during the day and an additional two guests for evening Impact Programming events, unless otherwise permitted by The Conduit or specified for a particular booking or event. All guests will need to show their Guest Pass to gain admission.

An individual Guest may visit The Conduit on a maximum of three occasions within any rolling 12-month period, after which they may be required to apply for Membership before further visits are approved.

You can register a guest through the Members App by going to My Club > Register a Guest and completing the form. Please note that you will need your guest’s email address and phone number.

Once registered, your guest will receive an email and text message with instructions to activate their guest pass.

All guests must be registered through the Members App and issued with a Guest Pass. Guests can only be registered on the day of their visit.

Guest must be accompanied by a member and will not be able to access The Conduit unless the member is on the premises.

Yes. Every Guest must have a Guest Pass to scan at Reception on arrival.

If attending a specific event, they must also be registered through the event RSVP function in the App alongside the Member’s RSVP.

Children under the age of 18 are welcome when accompanied by a Member aged 18 or over until 18:00.

After 18:00, everyone within the Club must be aged 18 or over.

Ubuntu Fridays, Events & Programming

On the second Friday of every month, the whole community comes together for Ubuntu Friday – our flagship Members’ Day. 

It’s a full day of inspiration, bringing together member-led workshops and sessions, interactive debates, keynote speakers, networking and opportunities to build your personal and professional skills – closing with drinks and a bite to eat. 

Ubuntu Fridays also include new Member induction and Community Group showcases. These are the days to find your people. 

The full programme for Ubuntu Friday will be available via the Member App and members can register for individual sessions directly in the App

Community lunch on Ubuntu Friday is also bookable via the Member App

Our Ubuntu Fridays are designed with our Community in mind and from January 2027 will be open to Members only as an exclusive benefit.  

Absolutely – you can join for as much or as little of the day as you would like to (but our recommendation is to stay for as much as you can!)

Under ‘What’s on’ within the Members App – all bookings can be made from here.

Events that offer a live streaming option are clearly marked on the What’s On section of our app and website. Please follow the dedicated link for registration / viewing.

Conduit Days of Action

Twice a year, The Conduit community comes together to volunteer with meaningful projects across the UK and make a tangible impact at scale. These are dedicated days where our community turns shared purpose into practical action.

Details will be shared through the Member App and you can register directly from there. 

Restaurants, Food & Drink

Birchwood

Monday to Saturday 8:00 – 23:00 (last booking 22:00)

Sunday 10:00 – 16:00 (last booking 15:00) *Sundays are back from September 6th onwards (closed for August)

Nettle

Doors open 16th September

Tuesday to Saturday 12:00 – 23:00

Lunch starts 12:00 last booking 14:30

Dinner starts 17:30 last booking 21:30

Birchwood provides service in designated Members’ Lounges, with a dedicated menu prepared by the Ground Floor kitchen.

2nd Floor: Breakfast from 8:00–11:00 and lunch from 12:00–16:00.

3rd Floor: Breakfast from 8:00–11:00 and lunch from 12:00–16:00.

For now, please order as usual, as QR code ordering is not yet fully available.

  • Members-only access to the Pergola on 5th Floor, Monday-Friday- 08:00–11:30
  • Priority booking at Nettle & Birchwood at least one week ahead of the general public
  • Members’ specials menu at Nettle & Birchwood
  • Members’ wine list at Nettle & Birchwood
  • Loyalty coffee card across The Conduit
  • Complimentary bubbles (alcoholic or not) when you dine with three or more guests to mark your birthday at Nettle or Birchwood.
  • Loyalty rewards: Renew for another year and we will treat you to something special, on us.

You can book a table at either of our restaurants, Nettle on the 5th Floor or Birchwood on the Ground Floor, through the Members App, The Conduit website, by contacting Reception, or directly through each restaurant’s website.

Account & Billing

Log into The Conduit London Member Portal through your web browser.

All statements and invoices can be found under Billing.

Practical Information & Dress Code

There is no strict dress code; however, we ask Members and Guests to dress appropriately while on the premises. Shoes must be worn at all times.

Well-behaved dogs are welcome unless a particular space or event has been designated dog-free.

Dogs must remain on a lead at all times and must not sit, stand or jump on furniture. If a dog is disturbing Members, Guests or staff, The Conduit may require the owner to remove the dog from the premises.

Get In Touch

Please email us anytime at membership@theconduit.com and we’ll endeavour to respond as soon as possible.

Our Membership & Community Team will typically respond Monday–Friday, 09:00–17:30.

You can contact Reception during the Club’s opening hours by email or telephone:

Email: reception@theconduit.com
Telephone: 020 3912 8400

Please contact our Events Team directly on events@theconduit.com.

Conduit Connect is The Conduit’s impact investment platform, connecting investors with exceptional, impact-driven founders and businesses creating solutions for a more sustainable and resilient future.

You can find more information on their website, or email the team at info@theconduitconnect.com.