The Future of the Charity Sector: Evolution or Revolution? 

The Future of the Charity Sector: Evolution or Revolution?

The Motion: This house believes that the charity sector should embrace revolution over evolution in how it operates

AI is on course to become the most disruptive technology of the 21st century, changing not only how we live and work, but also how we practice our humanity through charitable giving. As the technology advances it raises urgent questions:  Who benefits? Who decides? And whose voices are shaping the future?

On 2 December, The Conduit hosted its second “Yes, But” debate in partnership with Purpose Union. The series, supported by Google.org via the Conduit Foundation, explores whether AI will drive greater efficiency, collaboration, and smart consolidation across the sector, or risk deepening divides and shifting power in unintended ways.

The motion placed before the room was one many charities have been quietly grappling with for some time: this house believes that the charity sector should embrace revolution over evolution in how it operates.

Framed against a backdrop of accelerating technological change that could risk the sector being ‘left behind’, two professional debaters asked provocative but important questions. Is gradual integration of new technologies with guardrails and stewardship enough? Or does the scale of today’s challenges demand something far more radical along the lines of wholesale adoption?

Following the debate, participants joined an interactive workshop to share their own insights and co-create practical approaches to harnessing AI ethically and inclusively across the social sector.

What emerged was not simply a clash between caution and ambition, but a deeper disagreement about risk. Is the greater danger moving too fast and breaking what works, or moving too slowly and missing the moment to act? The answers offered revealed two very different visions of the sector’s future.

The case for revolution

Opening for the proposition, James Probert, Director of Development at Historic Houses, argued that the charity sector is structurally incapable of meeting contemporary challenges unless it makes a decisive break with its inherited models.

In his framing, evolution is not a safe or neutral path but a constrained process that “blindly iterates with what it’s got”, adapting slowly while deeper problems remain untouched. At a moment of accelerating social and technological change, he warned, this caution risks locking the sector into forms that no longer serve either beneficiaries or the public.

Probert structured his case around central three arguments., the first of which was governance. He argued many charities still operate according to assumptions formed in an era of elite patronage, when wealthy donors also had the leisure to oversee institutions. Today, he suggested, this legacy produces weak leadership and poor accountability.

Unpaid trusteeship, the exclusion of paid executives from boards, and the lack of mandated beneficiary representation all reflect a system that prioritises tradition over effectiveness. The cost of this conservatism is not simply inefficiency but lost impact. As he put it, “the missed opportunity is what really matters here”.

His second argument addressed the definition of charity itself. Probert questioned why charitable status continues to rest on historical categories of purpose that have changed little since the early modern period. In the public imagination, he argued, a charity is an effort to solve an urgent problem, not to preserve an abstract category. He suggested that status, tax relief and public trust should be tied to demonstrable problem solving, rather than to inherited purposes that may no longer reflect social priorities.

“If the charity sector does not embrace change now, it will be swamped by it, and there won’t be a charity sector to talk about in a few years’ time.”

The third strand of his argument focused on lifecycle. Probert challenged the assumption that charities should exist in perpetuity, arguing instead for time limited, mission focused organisations. Institutions that are designed to last forever, he suggested, tend to accumulate duplication and inertia. This creates what he called “zombie charities”, organisations that cling to relevance and reserves while new ideas struggle to secure funding.

Throughout his speech, Probert emphasised that the true cost of incrementalism is largely invisible. “The missions we’re not addressing, the resources we don’t know are being squatted on, the ideas that are not being invested in” all represent failures that never appear on balance sheets.

Technological change, particularly in areas such as artificial intelligence, makes delay especially dangerous. If the sector does not set its own direction, he warned, it will be shaped by external forces instead. His conclusion was deliberately stark: “If the charity sector does not embrace change now, it will be swamped by it, and there won’t be a charity sector to talk about in a few years’ time.”

The case for evolution

Speaking against the motion, Lewis Iwu brought both personal history and institutional experience to the floor. An expert debater, CEO and founding partner at Purpose Union, and until recently a trustee of the British Red Cross, Iwu argued that while the charity sector must continue to change, revolution is not the answer. “Revolutions are reckless, and evolutions are effective,” he warned, setting the tone for an argument grounded in risk management rather than resistance to change.

At the core of the opposition’s argument was a belief that evolution, not disruption, best protects a charity’s mission and values. Charities, Iwu argued, operate under conditions that demand stewardship. Rapid adoption of new technologies, operating models, or consolidation strategies can place significant strain on organisations that are accountable not just to funders, but to beneficiaries and the public.

Drawing on his experience at the British Red Cross, he described how the organisation approached emerging technologies such as cryptocurrency and NFTs. Rather than rushing to adopt them at scale, it spent years observing evidence, running limited trials, and assessing alignment with mission. Other organisations that moved faster faced reputational backlash and were forced to retreat.

“Trust is something you cannot buy, it’s hard to earn and easy to lose. And in today’s world, it is the most valuable commodity we have.”

The same logic applies to AI. Iwi argued that wholesale adoption without scrutiny risks undermining the very outcomes these organisations exist to deliver. When leaders within the technology sector itself raise concerns about links between AI use and mental health harms, charities working directly with vulnerable populations have a duty to proceed deliberately.

Iwu’s second argument focused on people. Revolutions require individuals to enact them, and the past five years have already placed extraordinary pressure on the charity workforce. Continual large-scale change, he warned, accelerates burnout, leaves people behind, and disproportionately impacts those from marginalised backgrounds. Evolution allows organisations to pace change in ways that staff can absorb, protecting both wellbeing and institutional memory.

Finally, Iwu returned to trust, which he described as the sector’s most valuable asset. “Trust is something you cannot buy, it’s hard to earn and easy to lose,” explained Iwu, “And in today’s world, it is the most valuable commodity we have.” Even if rapid innovation promises efficiency or modest revenue gains, the trade-off is too great if it undermines legitimacy.

The opposition’s position acknowledged that while change is essential, for charities tasked with stewarding public resources and long-term social good, sensible, incremental action offers the greatest chance of lasting impact. But as Iwu concluded: “We’re not against action, we’re against bad action.”

A show of hands

When the audience was asked to vote, the room leaned slightly towards evolution, by a margin of a few raised hands. The divide mattered less than what it revealed. Beneath the disagreement lay a shared anxiety. Both sides recognised a charity sector under growing pressure, facing accelerating technological change, tightening resources, and rising expectations from the public and from beneficiaries. No one in the room was arguing for stasis.

What the debate exposed was not a clash between reformers and traditionalists, but a deeper uncertainty about how change should happen. Proponents of evolution emphasised trust, continuity and care for people within organisations. Advocates of revolution stressed urgency, opportunity and the cost of delay. Both positions were rooted in a concern for impact, and both acknowledged that existing models are increasingly strained.

The lingering question, then, was not simply how fast charities should move, but how they decide to move at all. Who sets the direction when values, risks and opportunities are contested. On whose terms change is defined, governed and judged. Is the pace of reform shaped by incumbent institutions, by funders, by staff, or by the people charities exist to serve.

Seen this way, the tension is less about speed than about power and legitimacy. Trust is not only something to be protected from change, but something that must be actively earned through it. The challenge facing the sector is to find ways of moving decisively without defaulting to inherited authority, and of experimenting boldly without losing public confidence.

The debate closed without a definitive answer, but with a clearer framing of the task ahead. The question that remained in the room was not whether change is needed, but how a sector built on public trust can transform itself while ensuring that those most affected by its choices have a real voice in shaping what comes next.

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